TERMS OF SERVICE

The Website is provided for general informational, digital wellness, administrative, and non-emergency purposes only. The Website does not provide emergency services and should not be used for urgent medical needs. If you are experiencing a medical emergency, call 911 or seek emergency medical care immediately. Do not rely on the Website, email, text messaging, online forms, chat tools, or other Website features for emergency or time-sensitive medical needs.

Unless expressly stated otherwise by a licensed professional through an authorized clinical channel, Website content is provided for general informational and wellness purposes only and is not medical advice, diagnosis, treatment, or a substitute for professional medical judgment. You should consult a qualified health care professional regarding any medical condition, treatment decision, medication, diet, exercise, wellness program, or other health-related question. Do not disregard, delay, or avoid professional medical advice because of information available on or through the Website.

Plus Wellbeing is a digital wellness company and MSO. Plus Wellbeing may provide wellness-related digital resources, administrative tools, technology services, and non-clinical management, administrative, operational, and related support to Plus Wellbeing Medical Group, P.A. and related professional clinical operations. Plus Wellbeing does not practice medicine and does not provide professional clinical services. Clinical services, if any, are provided by licensed health care professionals or professional entities, including Plus Wellbeing Medical Group, P.A., as applicable. The professional judgment of licensed clinicians is not controlled by Plus Wellbeing. These Terms govern the Website and Plus Wellbeing's digital wellness, informational, administrative, and MSO-related Website activities. If you receive clinical services from Plus Wellbeing Medical Group, P.A. or another provider, those services may be subject to separate patient agreements, consent forms, telehealth terms, financial policies, notices of privacy practices, or other provider-specific documents.

You may use the Website only if you are legally able to agree to these Terms and your use complies with applicable law. The Website is primarily intended for users located in the United States, but it may be accessed internationally. The Website is not directed to children under 13 years of age. If you are under the age of majority in your state, you may use the Website only with the involvement and consent of a parent or legal guardian, unless otherwise permitted by applicable law and the specific Website feature.

You may use the Website only for lawful, personal, informational, wellness-related, or administrative purposes consistent with these Terms. You agree not to: • Use the Website for any unlawful, fraudulent, abusive, harassing, harmful, or unauthorized purpose; • Submit false, misleading, incomplete, or inaccurate information; • Impersonate any person or entity or misrepresent your affiliation with any person or entity; • Interfere with or disrupt the Website, servers, networks, security features, or access controls; • Attempt to gain unauthorized access to the Website, user accounts, systems, data, or networks; • Upload, transmit, or introduce viruses, malware, harmful code, or other destructive materials; • Scrape, crawl, harvest, copy, index, or extract Website content or data except as permitted by law or with our written consent; • Use the Website to develop, train, or improve competing products, services, models, datasets, or systems without our written consent; • Reverse engineer, decompile, disassemble, or attempt to derive source code or underlying ideas from any Website software, except to the extent such restriction is prohibited by law; • Remove, obscure, or alter any copyright, trademark, proprietary-rights, or other notices; • Use the Website in a manner that infringes or violates the rights of Plus Wellbeing or any third party; or • Use the Website for emergency medical needs or to transmit urgent clinical information.

Some Website features may require registration, account creation, identity verification, or access credentials. If you create an account or receive access credentials, you agree to provide accurate and current information, maintain the confidentiality of your credentials, and promptly notify us of any suspected unauthorized access or misuse. You are responsible for all activity that occurs through your account or credentials, except to the extent caused by our failure to use reasonable security safeguards. We may suspend or terminate access to an account or Website feature if we believe the account has been compromised, used in violation of these Terms, or poses a risk to Plus Wellbeing, users, patients, providers, systems, or third parties.

You are responsible for the information you submit through the Website. You agree that information you submit will be accurate, complete, and lawful, and that you have the right to submit it. Do not submit urgent medical information, emergency requests, or time-sensitive clinical information through general Website forms. If a Website feature is intended for appointment requests, eligibility inquiries, onboarding, care coordination, or other health-related administrative purposes, provide only the information requested and reasonably necessary for that purpose.

If you submit comments, suggestions, feedback, ideas, testimonials, reviews, survey responses, or other non-clinical content to Plus Wellbeing through the Website or other channels ("Feedback"), you grant Plus Wellbeing a non-exclusive, worldwide, royalty-free, fully paid, transferable, and sublicensable license to use, reproduce, modify, display, and distribute the Feedback for business, operational, improvement, marketing, and other lawful purposes, subject to applicable privacy laws. Do not submit Feedback that includes protected health information, confidential information, or information about another person unless you have authority to do so and the submission is appropriate for the applicable channel.

Our collection, use, disclosure, and protection of information through the Website is described in our Privacy Policy, which is incorporated into these Terms by reference. To the extent Website use involves protected health information ("PHI") handled by or on behalf of Plus Wellbeing Medical Group, P.A. or another covered entity, use and disclosure of PHI may also be governed by the applicable HIPAA Notice of Privacy Practices and related HIPAA requirements.

By providing contact information through the Website, you agree that Plus Wellbeing, Plus Wellbeing Medical Group, P.A., vendors, or related parties may contact you regarding your inquiry, requested services, account, Website use, administrative matters, or other matters permitted by law. Email, text messaging, online forms, and other electronic communications may not be secure or reviewed immediately. Do not use these channels for emergencies or urgent medical needs. Text messaging, if offered, may be subject to separate consent language and messaging terms. Standard message and data rates may apply.

The Website and its content, design, text, graphics, logos, icons, images, audio, video, software, data, features, functionality, and other materials are owned by Plus Wellbeing or its licensors and are protected by copyright, trademark, trade secret, and other intellectual property and proprietary-rights laws. Subject to these Terms, Plus Wellbeing grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Website for your personal, lawful, non-commercial use or other use expressly authorized by Plus Wellbeing. Except as expressly permitted by these Terms or with our written consent, you may not copy, reproduce, modify, distribute, publicly display, publicly perform, create derivative works from, sell, license, exploit, or use any Website content or materials for commercial purposes.

The Plus Wellbeing name, logos, product names, service names, slogans, and related marks are trademarks or service marks of Plus Wellbeing or its affiliates or licensors. You may not use any Plus Wellbeing marks without our prior written consent. All third-party names, logos, product names, and service names appearing on the Website are the property of their respective owners.

The Website may link to, integrate with, or make available third-party websites, applications, tools, portals, scheduling systems, payment processors, analytics providers, communication platforms, telehealth platforms, or other services. Third-party services are not controlled by Plus Wellbeing unless expressly stated. Your use of third-party services may be governed by separate terms and privacy policies. Plus Wellbeing is not responsible for the content, accuracy, availability, security, privacy practices, or performance of third-party services.

We may modify, suspend, restrict, discontinue, or remove all or part of the Website at any time, with or without notice. We do not guarantee that the Website will be available, uninterrupted, error-free, secure, or free of harmful components. We may update Website content from time to time, but Website content may not always be complete, accurate, current, or applicable to your circumstances. We are not obligated to update any Website content except as required by law.

The Website and all Website content, features, and materials are provided "as is" and "as available" without warranties of any kind, whether express, implied, statutory, or otherwise. To the fullest extent permitted by law, Plus Wellbeing disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, security, and reliability. Without limiting the foregoing, Plus Wellbeing does not warrant that: • The Website will meet your needs or expectations; • The Website will be uninterrupted, timely, secure, or error-free; • Website content will be accurate, complete, current, or applicable to your circumstances; • The Website will be free from viruses, malware, or harmful components; or • Any digital wellness information, tools, or resources will produce a particular health, wellness, business, or operational result.

To the fullest extent permitted by law, Plus Wellbeing and its officers, directors, owners, employees, contractors, agents, representatives, affiliates, licensors, vendors, and service providers will not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or enhanced damages, including lost profits, lost revenue, lost data, loss of goodwill, business interruption, personal injury, emotional distress, or other intangible losses arising out of or relating to your use of or inability to use the Website, even if advised of the possibility of such damages. To the fullest extent permitted by law, Plus Wellbeing's total liability for any claim arising out of or relating to the Website or these Terms will not exceed one hundred dollars ($100) or the amount you paid directly to Plus Wellbeing to use the Website feature giving rise to the claim in the three months before the claim arose, whichever is greater. Some jurisdictions do not allow certain limitations of liability. In those jurisdictions, liability is limited to the maximum extent permitted by law.

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Plus Wellbeing and its officers, directors, owners, employees, contractors, agents, representatives, affiliates, licensors, vendors, and service providers from and against any claims, demands, actions, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to: • Your access to or use of the Website; • Your violation of these Terms; • Information or content you submit through the Website; • Your violation of applicable law or third-party rights; or • Your misuse of Website content, digital wellness resources, administrative tools, or communications features. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with our defense of such matter.

We may suspend, restrict, or terminate your access to all or part of the Website at any time if we believe you have violated these Terms, created risk or possible legal exposure for Plus Wellbeing or others, engaged in misuse, or used the Website in a manner inconsistent with its intended purpose. Upon termination, your right to access and use the Website will cease immediately. Provisions that by their nature should survive termination will survive, including provisions regarding intellectual property, disclaimers, limitation of liability, indemnification, dispute resolution, and governing law.

These Terms and any dispute arising out of or relating to the Website or these Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles, except to the extent preempted by federal law.

Before filing a claim, you agree to first contact us using the information in Section 25 and attempt to resolve the dispute informally. If a dispute cannot be resolved informally, any legal action or proceeding arising out of or relating to the Website or these Terms will be brought in the state or federal courts located in Delaware, unless applicable law requires otherwise. You consent to the personal jurisdiction and venue of those courts.

You are responsible for complying with all laws, rules, and regulations that apply to your use of the Website. You may not use the Website in any jurisdiction or manner where such use would be unlawful or would subject Plus Wellbeing to legal or regulatory obligations not intended by Plus Wellbeing.

You may not assign or transfer these Terms or your rights or obligations under these Terms without our prior written consent. We may assign or transfer these Terms in connection with a merger, acquisition, reorganization, sale of assets, change of control, financing, or other business transaction, or by operation of law.

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect, and the invalid, illegal, or unenforceable provision will be enforced to the maximum extent permitted by law or replaced with an enforceable provision that most closely reflects the original intent. Our failure to enforce any provision of these Terms is not a waiver of our right to enforce that provision or any other provision in the future.

We may update these Terms from time to time. If we make changes, we will update the effective date above and post the revised Terms on the Website. Changes are effective when posted unless otherwise stated. Your continued use of the Website after changes are posted means that you accept the revised Terms.

If you have questions about these Terms, contact us at: Plus Wellbeing, Inc. 4445 Willard Ave. Suite 600 Chevy Chase, MD 20815 United States Email: support@pluswellbeing.ai Phone: (312) 475-3560 For questions about clinical services, medical records, treatment information, or provider-specific policies, please contact Plus Wellbeing Medical Group, P.A. or the applicable health care provider using the contact information provided by that provider.